The second-hand marketplace Shoppers Share Displeasure About Sizing Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Modifications
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Manual Updates
A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.
